Effective date: September 1, 2025
Company: AdminARK, a company organized under the laws of British Columbia, Canada ("AdminARK", "we", "us", "our").
Contact: support@adminark.com
By creating an account, onboarding a business, or using our Services, you agree to these Terms of Service ("Terms") and our Privacy Policy (together, the "Agreement"). If you use the Services on behalf of an organization, you represent you have authority to bind that organization; "Customer," "you," and "your" include that organization.
"Services" means our B2B SaaS for document and project workflows (including uploads, storage, search, document generation, e-signature routing, optional AI analytics/search, email sending/integrations, and calendar integrations), plus related websites, apps, and APIs.
You own Customer Data. You grant us a limited license to host, process, and transmit Customer Data solely to provide and improve the Services and comply with law. You have all rights to submit Customer Data and maintain lawful bases for personal information.
We act as processor for workspace data and controller for account/billing/telemetry. Tools: consent logging, export via signed URLs, account deletion with explicit confirmation and sole-member handling. Security measures include RLS, secure proxy, HSTS, CSP, X-Content-Type-Options, Referrer-Policy, Permissions-Policy, COEP/CORP, rate-limiting, circuit breakers, auditing. See Privacy Policy and DPA.
AI is opt-in only. Providers: OpenAI (and potentially Anthropic). Outputs are probabilistic; review required; no high-risk use. No provider training by default; any training would be opt-in.
Feature-dependent: Supabase (auth, DB, storage); OpenAI (AI); SendGrid (email); Google (OAuth Calendar/Gmail); OneSpan (e-signature). See Privacy Policy or subprocessors page for updates.
You are responsible for routed content and signers. We do not provide legal validity opinions. Signed artifacts are available to download; ongoing retention is your responsibility unless agreed.
You must comply with CASL and obtain required consents. Calendar access is per user; tokens can be disconnected.
No unlawful content/malware/infringement; no bypassing security/RLS; no scraping beyond documented endpoints/rate limits; no high-risk uses; comply with CASL; do not resell Seats; do not access other businesses’ data.
We and our licensors own the Services and related IP (excluding Customer Data). You receive a limited license to use the Services; feedback may be used to improve the Services.
Confidential Information is protected and used only to perform under these Terms; standard exclusions apply.
We may modify features/limits with reasonable notice; no guarantee of uninterrupted or error-free operation. Formal SLAs apply only if explicitly agreed.
Provided as-is, excluded from SLAs and warranties.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADMINARK DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED. ADMINARK MAKES NO REPRESENTATION OR WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR UTILITY OF ANY OUTPUT PRODUCED THROUGH ARTIFICIAL INTELLIGENCE OR AUTOMATED TOOLS. ALL DECISIONS BASED ON SUCH OUTPUT ARE SOLELY THE RESPONSIBILITY OF THE USER.
You agree to indemnify, defend, and hold harmless AdminARK, its affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (i) your use of the Services; (ii) your violation of these Terms; (iii) your uploaded or processed data, including any third-party claims of infringement, misappropriation, or violation of privacy; or (iv) reliance by you or third parties on outputs generated by the Services. Standard notice, control, and cooperation terms apply.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADMINARK AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND SUBPROCESSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ADMINARK’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (I) THE FEES PAID BY CUSTOMER TO ADMINARK IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) CAD $500. NOTHING IN THIS AGREEMENT SHALL LIMIT LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT.
We may suspend for AUP/security/legal reasons or non-payment. Termination for uncured material breach or your cancellation. Export data before termination.
Comply with applicable laws (privacy, CASL, IP, export/sanctions). No prohibited jurisdictions/end uses.
We may use your name/logo for customer identification unless you opt out by notice to support@adminark.com.
You may not assign without consent except in connection with a corporate transaction. We may assign to an affiliate/successor.
We may notify via UI or email. You will send notices to support@adminark.com.
We may update Terms; material changes notified via Services or email; continued use after effective date constitutes acceptance.
This Agreement shall be governed by and construed under the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflicts of law principles. Any dispute shall be resolved exclusively in the courts located in Vancouver, British Columbia. The parties waive any right to trial by jury and any right to participate in class actions or representative proceedings.
Severability, no implied waivers, entire agreement including applicable order forms, SLA, and DPA.
Supabase (auth, database, storage) • OpenAI (AI processing when invoked) • SendGrid (email delivery) • Google (OAuth for Calendar/Gmail; calendar metadata/events; optional Gmail send) • OneSpan (e-signature workflow and signed files). See Privacy Policy for updates.
Auth: Supabase Auth (JWT) with business-scoped RLS • Storage via secure proxy (business checks, rate limits, CORS allowlist, secure headers, Range) • Headers/CSP: HSTS, CSP, X-Content-Type-Options, Referrer-Policy, Permissions-Policy, COEP/CORP, powered-by disabled • Controls: enterprise rate limiting, circuit breakers, draft visibility, consent logging • Monitoring: in-app error/performance monitoring.
Consent logs • Self-service export via expiring signed URL • Account deletion with explicit confirmation (sole-member business handling) • No fixed automated retention in code; data persists until deleted by you or as required by law.
No unlawful content/malware/infringement • No bypassing RLS or accessing other businesses’ data • No scraping beyond documented endpoints/rate limits • No high-risk/life-critical uses • Comply with CASL for all emails (SendGrid, Gmail OAuth, custom SMTP) • Respect terms for Google, OneSpan, OpenAI, SendGrid, and any other integrations you enable • Review AI outputs before critical use.
AdminARK employs industry-standard administrative, technical, and physical safeguards to protect Customer Data. Customer acknowledges, however, that no system is impenetrable. In the event of a confirmed Security Incident affecting Customer Data, AdminARK will notify affected Customers without undue delay, consistent with applicable law. Such notice shall not be construed as an admission of fault or liability.
The provisions concerning disclaimers, limitations of liability, indemnification, confidentiality, intellectual property, governing law, and dispute resolution shall survive termination of your account or this Agreement.